Frequently Asked Questions

What time is check in and what time is check out? Can we request an early check in or late check out?

Check in is 4 PM. If your room is not ready upon arrival, we will pre-register your accommodations, store your bags, and call you on your cell phone when ready. Guests arriving before 4 PM may valet park their vehicle if space is available. Check out is 11 AM. Late check outs are afforded whenever possible, and we will park your vehicle until 1 PM on your day of departure. If you need to store baggage after checking out, we can hold it for the entire day/evening of your departure date.

Do you provide shuttle service to and from the Airport to the hotel?

Shuttle service is not available at this time. Taxi service is available at baggage claim – $36.00 flat rate for 1 or 2 -OR- $15.00 per person if more than 2 persons riding.

Is parking available at your hotel?

Valet parking is available at all of our hotels within and out service as needed. The cost of valet service is $34 per night plus tax – $38.42 total. Our hotel is located on the historic St. Charles streetcar line and is along many downtown parade routes. If you experience any difficulties reaching our property due to special event traffic, please call (504) 524-4441 for direct guidance to our parking facility.

Is there a guest limit per room? Do you provide roll-away beds or other accommodations?

We allow two guests in our single bedded rooms and up to four guests in our double bedded rooms. However, our regular room rates are based on two guest occupancy – any additional guests over the age of 13 are considered adults and will incur a charge of $20/guest per night.

Are your rooms non-smoking? Is smoking allowed anywhere on property?

All guest rooms and indoor public areas are smoke-free. Smoking is only allowed on exterior balconies or in outdoor public areas such as the courtyard of the hotel.

Are pets welcome at The Lafayette Hotel?

Yes! We are a pet friendly New Orleans hotel. At The Lafayette Hotel, we welcome dogs and cats, and look forward to hosting you and your pets when you stay in Downtown New Orleans. View Pet Policy.